New Zealand guest and channel management system

From
Looking to Booking
and
Staying through Paying!

SMART is the answer to so many things for New Zealand accommodation hosts

What exactly is SMART?

Designed and built by TrueNZ specifically for New Zealand Bed & Breakfast type accommodation. That alone makes SMART unique!
SMART is an acronym for Small & Medium Accommodation Real Time so it is just that; a real time system for managing your online bookings as well as your guests and their payments. The "gms" part is because it ia a Guest Management System.
SMART is a complete system, fully integrated and fully functional from the get go. You do not need add ons, bolt ons or extras.
SMART is a commission free real time booking system that makes it oh so easy for people to make instantly confirmed bookings direct with no commissions. With SMART you can even make special rates available for these direct bookings.
SMART includes a unique, fully integrated online electronic credit card payment system allowing you to get deposits with your online bookings - even those from the big Online Travel Agents - at time of stay. There is NO EXTRA COST for this!
In addition, you can use the SMART credit card system to take payments from guests during their stay. It's like having your own electronic "ZipZap"!
The SMART credit card system is fully integrated, you don't have to switch websites. Your guest payments are instantly there on your guest record.
Although exclusive to TrueNZ subscribers, SMART is not be limited to just TrueNZ bookings.
Yes, SMART has a channel manager built in so you can also take bookings from your favourite Online Travel Agents (Booking.com, Expedia, AirBnB and so on) without fear of double bookings. The SMART channel manager looks after your calendar automatically, even while you are asleep.
SMART offers connections to over 200 sales outlet channels including:

SMART will allow guests to book your available accommodation with instant confirmation. You are able to set your own rules for an immediate online deposit payment on your advance bookings and take full payment for short notice bookings. This means you can get a booking commitment from your guests without requiring them to pay for their whole stay months in advance.
The SMART channel manager also allows you to build your very own customised and automated system for doing business with your own selected retail and wholesale travel trade connections.

It's SMART with your money:

Yes, SMART accepts online credit card payments from your guests. It has an inbuilt, very secure payments "gateway" (all transactions processed by a major NZ trading bank on the bank’s own secure platform).
You can process your guests’ check out credit card (and cash) payments through SMART, provide your guests with their receipt and even auto generate a Thank You email if you wish. You will not need a separate bank merchant account and there are no monthly fees, just a small percentage charge on each transaction (and it is small!)
Unique to SMART, all your guest credit card payments are automatically and seemlessly integrated into and displayed within your guest record creating a visible and accurate guest ledger and allowing you to immediately provide a reciepted invoice if one is needed.
All SMART payments taken on your behalf, whether before or at the time of stay, will be direct credited to your own bank account almost immediately (the only time gap being for clearance and processing) We will NOT be sitting on your money!

The SMART guest manager

SMART will be displayed on, and automatically linked to your TrueNZ Guide listing(s) AND is available for you to add into your own website (at no extra cost) for all your bookings that come from there.
SMART will automatically set up a guest record for you to manage your guests’ accounts.
SMART will store your guest details and transactions allowing you quick and easy access to retrieve reports for such things as your GST returns, annual accounts etc.
SMART will alert you to upcoming stays and enable you to request and receive the balance due from your guests as your own cancellation “lock in” period approaches (we call this “Arrival Assured”), or to ask for a further confirming part payment - whatever you want - you set your own rules.
SMART has an integrated personal database for you to customise and use for travel agents and other third parties you accept bookings from on a regular basis. This lets you set special tariffs and commission rates for individual travel agents and limit availability for them if you wish, so if for example, you don't want travel agents to be able to book at peak times SMART lets you restrict that.

And best of all....

SMART is priced for small & medium accommodation businesses.
The complete package - booking engine, channel manager and payment gateway will cost LESS than the rental for an EFTPOS terminal!

How much? Just $53.00 a month inclusive of GST!

Subscriptions & Fees

	Pay yearly	Pay monthly
For existing TrueNZ members	$630.00	$53.00
TrueNZ subscription (new subscribers)	$184.00	$16.00
		$69.00
All *inclusive* of GST Only additional cost is credit card processing fee of 3.25% on all card transactions processed, including on foriegn cards.

The TrueNZ SMART package includes:

The SMARTres easy to use online booking engine for “real time” availability & bookings from your TrueNZ listing AND from your own website.
Customised Channel manager to co ordinate your “Common Calendar” across all your usual sales channels (outlets). No more worries about double bookings, especially when you use online travel agents such as Booking.com
The amazing SMART Management Calendar that lets you manage your bookings and guests anywhere from any device. Do away with pen and paper diary, with SMART you can manage everything anywhere - on the golf course, at the beach or in the supermarket.
A dual function online payment gateway (that's and electronic "ZipZap") so you can accept both advance online booking deposits and payments AND on site guest transactions.
A "Widget" that you can download and add to your own website for your online bookings
A direct link from your TrueNZ Guide listing so your bookings become instant, confirmed and (if you want) secured by a deposit payment.
Links also available to be added to your other listings that have the facility to do so (B&B Association, B&B Guide, New Zealand Tourism etc)
SMART is already proven to increase your bookings! Especially those nice commission free ones.

In line with the TrueNZ philosophy, there is:

NO COMMISSION

No booking fees

No merchant account fee

No software fees

No minimum monthly transaction level

Possible

In fact the only additional cost is a modest credit card processing fee charged on your guest transactions. Nothing else!

SMART is yet another exclusive TrueNZ product. It is available ONLY to TrueNZ subscribers.

" It leaves all the other systems we have used for dead, because it is so incredibly easy to use "Alan & Cath, Oak Lane Lodge, Morrinsville

See what SMART users say?Don't just take our word for it - see what SMART users have to say

We'll make you welcome, why not join us?

Click here to book a personal, one on one demonstration of SMART

If you are a current TrueNZ subscriber and would like to join SMART, just
login to your members page here
and then click the red tab.

If you are a past TrueNZ subscriber you can also
login here
and click on the tab to "reactivate my listing" - we'll take it from there for you.

If you have never been listed with TrueNZ you can join us now by
clicking here